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Everything You Need to Know About SMS Marketing For B2B

Everything You Need To Know About SMS Marketing For B2B
July 14, 2023

As the marketing landscape continues to evolve and grow, businesses are always looking for new ways to engage with their target audience. One of the most effective options is through SMS marketing, which involves sending text messages to customers and prospects. While many businesses use SMS marketing to reach consumers, there are also many benefits to using it for B2B marketing. In this blog post, we’ll explore why B2B SMS marketing is worth considering, how it differs from consumer SMS marketing, and what you need to know to get started.


Why B2B SMS marketing is worth considering


SMS marketing is a powerful tool for any business. It offers a high open rate, as the majority of people open text messages almost immediately. Additionally, SMS marketing is incredibly versatile and can be used for a number of purposes, including lead generation, customer support, and event promotion. While SMS marketing has typically been seen as a consumer marketing tactic, there is increasing interest in using it for B2B marketing. Some benefits to consider include:

  •   High response rates: SMS messages have an open rate of nearly 100%, and a response rate of around 45%. This means if you send a message to a prospect, you are almost guaranteed that they will see it.
  •   More personal connections: Text messages are more intimate and personal than other forms of marketing, which allows you to build stronger relationships with clients and prospects.
  •   Immediate feedback: SMS messages allow for two-way communication, so businesses can receive feedback and suggestions immediately.


How B2B SMS marketing differs from consumer SMS marketing


While some of the principles of SMS marketing remain the same, B2B marketing through SMS does require some different strategies than consumer marketing. Here are some things to keep in mind:

  •   Targeting: When sending text messages to consumers, businesses typically focus on promoting sales and offers. With B2B marketing, the focus is on generating leads and building relationships. This means you need to identify the right audience and send them personalized messages with valuable information.
  •   Content: While consumers may be interested in discounts and deals, B2B prospects are more interested in relevant news and insights that can help them improve their business. This means you need to craft messages that provide real value to prospects.
  •   Frequency: While businesses can send multiple texts in a day to consumers, this approach is not recommended for B2B marketing. Since you are building a more personal relationship, it’s important to be mindful of how often you are reaching out.

What you need to know to get started


If you’re interested in getting started with SMS marketing, there are a few things you need to keep in mind. Here are some tips to help you get started:

  •   Build a list: In order to send text messages, you need to have a list of contacts. The best way to do this is to encourage people to sign up for your text messaging program by offering exclusive content, promotions, or insider news.
  •   Plan your content: Before you start sending messages, plan out what you want to say and when you want to send it. Be sure to offer valuable information and make the content relevant to your audience.
  •   Track your results: As with any marketing campaign, it’s important to track your results to see what works and what doesn’t. Keep an eye on open rates, response rates, and conversion rates to see what strategies are most effective.

Overall, B2B SMS marketing is a powerful tool for businesses looking to build strong relationships with their clients and prospects. It offers a high response rate, more personal connections, and immediate feedback. While it may require some different strategies than consumer SMS marketing, the results can be highly effective. By building a list of contacts, planning your content, and tracking your results, you can use SMS marketing to improve your B2B marketing efforts. Get started today with 29 Dollar Text!


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